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Corruption

Initiate a broad-based campaign on the need to uphold sound ethical standards across all sectors.

In Progress

Launch of new law to protect consumers from unfair trading practices

https://www.pmldaily.com/africa/2020/10/zimbabwe-president-mnangagwa-launches-new-law-to-protect-consumers-from-unfair-trading-practices.html     

Oct. 29, 2020

The Consumer Protection Act establishes the Consumer Protection Commission whose functions will be centered on the protection of consumers from unjust, unreasonable, improper and unacceptable, deceptive, unfair and fraudulent conduct and trading practices. The agency shall also promote fair business practices by coordinating and networking consumer activities with consumers and consumer organizations, and protect consumer interests.

Previous Updates

Roll-out of the national consumer complaint campaign

Herald

    

Dec. 4, 2019

Consumer awareness campaigns to encourage consumers to raise complaints against unfair service providers using media platforms are being conducted through National FM Radio.

    

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